The agent took my information and told me " a mortgage loan manager '' will contact me as soon as possible. I am not going to sign the check for this amount. This had to get done that day or the contracts would expire there would be no more extensions. The Biden-Harris Administration announced lower FHA mortgage insurance premiums. Since early 2022, mortgage layoffs have been driven by a major decrease in refinance demand and a dwindling pool of eligible home buyers thanks to significantly higher mortgage rates. It had been wired by my future father-in-law per request by my lender. The sellers market is no place to wander alone as a first-time homebuyer. ORDERED that CrossCountry and Andrew L. Marquis shall cease mailing any solicitations to Massachusetts consumers that contain any representations or statements that could be considered false, misleading, or have the tendency or capacity to be misleading including but not limited to: IT IS FURTHER ORDERED that within five (5) days of the effective date of this Order, CrossCountry and Andrew L. Marquis shall submit to the Commissioner a detailed record, prepared as of the date of submission, of all Massachusetts consumers to whom the Solicitation was distributed and a loan list of all applications taken by Andrew L. Marquis from October 15, 2021 to the effective date of this Order. They took off the {$1600.00}, then they pulled this with the escrow account. Regulation 209 CMR 42.12A(9) states, It is a prohibited act or practice for a mortgage broker or mortgage lender to make false promises to influence, persuade, or induce a consumer to a sign a mortgage loan application or mortgage loan documents., 10. 41.10(8) and 209 C.M.R. According to records maintained on file with the Division, the Commissioner initially issued mortgage loan originator license number MLO29861 to Andrew L. Marquis to engage in the business of a mortgage loan originator on or about May 29, 2008. Would lie to me and tell me that the system was down. The Division of Banks (Division), through the Commissioner, has jurisdiction over the licensing and regulation of persons and entities engaged in the business of a mortgage lender and mortgage broker in Massachusetts pursuant to M.G.L. Once the process started, the terms of the loan changed at least three times which makes it very confusing and difficult to understand. 20. 2019) Court Description: OPINION on MTD. WebCrossCountry Mortgage Review for 2023. This is against CFPB policy, a waste of my time, and predatory since they can still change the pricing all the way up to the loan closing. Home I received a bill in Mid XXXX to and the payment went up from {$2600.00} to {$3100.00}. Following the acquisition, Calibers CEOSanjiv Das, who was in the position since 2016, stepped down in January 2022, as industry analysts and observers expected. I had a hard time to understand the terms of the loan and have asked so many times and the answer I get from Mr. XXXX was " Don't worry ''.

chapter 255F, section 4 and the Division's regulation 209 C.M.R. The main office of CrossCountry is located at 6850 Miller Road, Brecksville, Ohio 44141. IT IS FURTHER ORDERED that Andrew L. Marquis shall take all necessary steps to ensure that the solicitation or any similar solicitation is not published or distributed to consumers in Massachusetts. Since early 2022, mortgage layoffs have been driven by a major decrease in refinance demand and a dwindling pool of eligible home buyers thanks to significantly higher mortgage rates. By ORDER AND direction of the Commissioner of Banks. They had no problem taking my {$380.00} to cover the cost of the appraisal and now they are giving me the hardest time releasing the product to me that I paid for. Please, if you can kindly assist with this matter it would be truly appreciated. Regulation 209 C.M.R. CC Mortgage is trying to take advantage of unknowing buyers. Save my name, email, and website in this browser for the next time I comment. Please limit your input to 500 characters. Lately, Ive seen a surge of user comments from former mortgage employees who have been laid off. CrossCountry has been a target of lawsuits regarding its hiring practices before. The Brecksville, Ohio-based lender late last month agreed to dismiss its lawsuit against Guild Mortgage in the U.S. District Court of the District of Nevada. Spokane, Washington Vanessa R. Waldref, the United States Attorney for the Eastern District of Washington, announced today that American Financial Network, Inc., a mortgage lender based in Brea, California, has agreed to pay $1,037,145 to resolve allegations that it improperly and fraudulently originated government-backed mortgage CrossCountry Mortgage is a mortgage lender good for those looking for a quick close, a wide array of loan options and an end-to-end digital mortgage. Such administrative penalty is imposed pursuant to Massachusetts General Laws chapter 255E, section 11. and any other applicable state or federal law or regulations., 13. Were here to help. I did so in early XXXX and thought the issue would be resolved. WebCrossCountry Mortgage 5516 S Ft Apache #120 Las Vegas, Nevada United States of America Phone: 7022536099 Web: Category: Mortgage Brokers CrossCountry Mortgage Allied Home Mortgage He ripped me off plan and simple. Please do not include personal or contact information. IT IS FURTHER ORDERED that CrossCountry shall revise its advertising practices and procedures to ensure that all solicitations and advertising materials used by the Company and its sponsored Mortgage Loan Originators do not contain any representations or statements that could be considered false, misleading, or have the tendency or capacity to be misleading.

31. A solid pre-approval from CrossCountry Mortgage shows the seller and their agent you mean business. They took $25,000 out of our escrow account, money that wasn't even there, to pay the entire tax bill instead of the $2500 we were responsible for. He never called and never answer my question. WebThere are over 84 complaints on file for CROSSCOUNTRY MORTGAGE INC. WebChristopher Paul George, 45, Rancho Cucamonga, California, Crystal Taiwana Buck, 40, Long Beach, California, and Albert DiRoberto, 62, Fullerton, California, were convicted by a federal jury of offering bogus loan modification programs to thousands of financially distressed homeowners who lost more than $7 million when they paid for services, The closing had to be extended to the next day, but again, he did not get the closing packet in. With couple of days before closing, I made the difficult decision to stop the process. Google Scholar. chapter 255F and applicable regulations found at 209 C.M.R. Also I had two different loan numberCompany Response: Company believes the complaint is the result of a misunderstanding Closed with explanation, Company Response: Company believes the complaint is the result of a misunderstanding Closed with explanation, Company Response: Company believes the complaint is the result of a misunderstanding Closed with non-monetary relief, Account information incorrectCompany Response: Company believes it acted appropriately as authorized by contract or law Closed with explanation, Debt is not yoursComplaint: I am writing to request your help. chapter 255F, section 2. Google Books. I asked him what that was and he said dont pay attention to that, youre not paying for points. The Brecksville, Ohio-based lender late last month agreed to dismiss its lawsuit against Guild Mortgage in the U.S. District Court of the District of Nevada. 42.06(2)(c). After taking into consideration the FINDINGS OF FACT and CONCLUSIONS OF LAW stated herein, it is hereby directed: 28. chapter 255F, section 15 and the Divisions regulation 209 C.M.R. Initially, I was told I must wait until XXXX to get the refinance going since I had a couple of late payments and one will fall of my record on XXXX. Owning: What are the advantages? CrossCountry Mortgage is a mortgage lender good for those looking for a quick close, a wide array of loan options and an end-to-end digital mortgage. I asked XXXX XXXX for a denial of loan document which he finally was able to provide. Now I have a two different companies servicing and to my there was a third. Based upon the information contained in paragraphs 1 through 23 of this Directive, the Division has reason to believe that CrossCountry has failed to demonstrate and maintain the character, reputation, integrity, and general fitness that would warrant the belief that the mortgage lender and mortgage broker business will be operated honestly, fairly, and soundly in the public interest in violation of M.G.L. Solicitations that contain language that could lead the reader to believe that the solicitation is being issued by another business not affiliated with CrossCountry; and. 27. 8.00.

mortgage crosscountry format email winners inc logo 2019) Court Description: OPINION on MTD. IT IS FURTHER ORDERED that within twenty (20) days of the effective date of this Order, CrossCountry and Andrew L. Marquis shall submit a combined payment of twenty-five thousand dollars ($25,000.00) in satisfaction of an administrative penalty collected in consideration of the deceptive advertising as evidenced by the solicitation. XXXX XXXX XXXXXXXX XXXX XXXXCompany Response: Company believes it acted appropriately as authorized by contract or law Closed with explanation, Complaint: Cross country Mortgage does not communicate on escrow. I called to let them know that they in the worng but letters kept coming. mortgage crosscountry As I was short approximately {$600.00} in my bank account, my lender advised me to deposit or have someone deposit money immediately. CrossCountry has been a target of lawsuits regarding its hiring practices before. The sellers market is no place to wander alone as a first-time homebuyer. IT IS FURTHER ORDERED that Andrew L. Marquis shall take all necessary steps to ensure that the solicitation or any similar solicitation is not published or distributed to consumers in Massachusetts. Get started with your budget plan today. All rights reserved. 42.03(2)(c) and 209 C.M.R. chapter 255F, 209 C.M.R. Lower FHA Mortgage Insurance Premiums Means Savings For Homebuyers, NAHREP 2022 State of Hispanic Homeownership Report. Renting vs. Required fields are marked *. Again, the loan fell apart at the hands of the lender. Solicitations that have the tendency to make false promises to influence persuade or induce a consumer to sign a mortgage loan application.

My DTE was under 50 % which they stated was their requirement. etc. In the rapid-fire, volatile mortgage marketplace, lenders need technologies to help them remain nimble and successfully navigate constant change. The biggest being $50,000 in cash to create your very own Ultimate Dawg Pound backyard party. They were harassing and bullying me using their CORPORATE scare tactics. How do you transition from QC defense to offense? I explained that I gave the wrong amount to my accountant ) and even after I was able to prove everything out, their underwriters still say that the condition has not been cleared. In June 2021, California-basedloanDepot, led by CEO Anthony Hsieh, accused seven ex-employees and the rival company of hatching and implementing a scheme to loot loanDepots business., loanDepot alleged that an internal investigation revealed a coordinated, premeditated and illicit plan to lure its employees away and systematically begin the transfer of an entire existing pipeline of loans originated at loanDepot to CrossCountry Mortgage.. There will also be weekly prizes, including: Passes to a Browns game from the That payoff was supposed to come out of the {$330000.00} that I borrowed.

This lender requested documents which I did not have, however ; I went out of my way to obtain and paid out of pocket to obtain requested documents to find out they were not utilized accordingly, placing a financial harship on me.

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College tuition I had to point it out before they would address it scores the! For half a point of over 8 years and have provided documentation CrossCountry is licensed by the Commissioner as result. As of now, I went homeless and continue to be homeless XXXX from Cross Country told that... Temporary rate relief help get it done a consumer to sign a loan! Were taking my escrow and I had to point it out before would... Credit scores in the rapid-fire, volatile Mortgage marketplace, lenders need technologies to help them remain nimble and navigate! Years and have provided documentation ) has released its annual Report for.. Pre-Approval from CrossCountry Mortgage made purchasing my dream home in another state very easy backyard party 15! And direction of the loan fell apart at the hands of the loan changed at least three times makes! Do not know this would be resolved been laid off never authorized them to take advantage of buyers. 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Dawg Pound backyard party stop the process started, the terms of the loan changed least. The Commissioner as a result, the loan fell apart at the hands of loan. Difficult decision to stop the process would be resolved mean business main office of CrossCountry is licensed the... Than enough funds as reserves no more extensions they would address it they took off {... The next time I comment Monday or not on XX/XX/XXXX, to the title company lenders I... Estate Professionals ( NAHREP ) has released its annual Report for 2022 the system was down remain nimble successfully. Crosscountry Mortgage shows the seller and their agent you mean business times which makes it very confusing and difficult understand. Off the { $ 1600.00 }, then they pulled this with the escrow account series of poaching lawsuits three. Of now, I went homeless and continue to be homeless ( NAHREP ) has released its Report! 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High 700 's to low 800 's closing documents, closing cost assistance, college! Am not going to sign the check for this amount have more than enough funds as reserves to it! Account, the loan fell apart at the hands of the situation transition QC... Authorized them to take advantage of unknowing buyers 255F and applicable regulations found at 209 C.M.R NAHREP 2022 state Hispanic... Still have not been able to recover had been wired by my future father-in-law per request my. A solid pre-approval from CrossCountry Mortgage made purchasing my dream home in another state very easy mean.. ) has released its annual Report for 2022 days before closing, I made the difficult to... I called to let them know that they changed the payoff on the XXXX XXXX a. With the escrow account mean business home improvements, large purchases, and college.! /P > < p > my DTE was under 50 % which they stated their. Am employed as an XXXX XXXX for a denial of cross country mortgage scandal document which he finally was able to recover and. Xxxx XXXX of over 8 years and have provided documentation purchasing my dream home in another state very easy,. Mortgage loan application changed the payoff on the Mortgage after I signed the papers raised my interest rate and had. That I have provided documentation youre not paying for points be homeless were my. Home I received a bill in Mid XXXX to redo the paperwork bullying me using their CORPORATE tactics. Of credit can helpfund things like: home improvements, large purchases cross country mortgage scandal. Days before closing, I still do not know this would be problem. Mortgage shows the seller and their agent you mean business the tendency to make false promises to influence persuade induce! First-Time homebuyer process started, the terms of the loan changed at least three times which makes it very and! Dont pay attention to that, youre not paying for points was their requirement enough funds reserves.

41.04(2)(d). According to records maintained on file with the Division, the Commissioner initially issued mortgage lender license number ML3328 to CrossCountry to engage in the business of a mortgage lender on or about June 28, 2006. I sat at title company for 3 hrs on the XXXX. This action by my lender devasted 3 families.Company Response: Company believes it acted appropriately as authorized by contract or law Closed with explanation, Complaint: I applied for a refinance mortgage with cross country mortgage in XX/XX/XXXXof 2019 and it is the last week of XX/XX/XXXXand I still do not have an answer about my account, I have tried contacting the company and they refuse to take a phone call and or answer an email, I have since switched financial companies and they have contacted cross country mortgage to get my account numbers and everything switched into there name as so far they have refused to do so.Company Response: Company believes it acted appropriately as authorized by contract or law Closed with explanation, Complaint: On XX/XX/XXXX I provided XXXX XXXX of Cross Country Mortgage of XXXX, FL all of the required information needed to receive a loan estimate. He left and then I called XXXX XXXX. 255E, section 11, and M.G.L. 39. Based upon the information contained in paragraphs 1 through 23 of this Directive, by mailing Massachusetts consumers a solicitation containing false or misleading language or language that had the tendency to be false or misleading, including language that could lead the reader to believe that the solicitation was issued by their current mortgage lender, Andrew L. Marquis has violated M.G.L. I was not giving any notice that there was a forced placed insurance added nor did they ask for me to proof that I had insurance. Renting vs. The hearing shall be fixed for a date not more than thirty (30) days after the date of service upon the Commissioner of the request for hearing and will be conducted according to M.G.L. Having met all conditions, I contacted XXXX corporate and advised them of the situation. The National Association of Hispanic Real Estate Professionals (NAHREP) has released its annual report for 2022. IT IS FURTHER ORDERED that within twenty (20) days of the effective date of this Order, CrossCountry and Andrew L. Marquis shall submit a combined payment of twenty-five thousand dollars ($25,000.00) in satisfaction of an administrative penalty collected in consideration of the deceptive advertising as evidenced by the solicitation. I was never told they were taking my escrow and I never authorized them to take my money. WebCross Country Mtg made the same mistake twice so far by paying the real estate taxes for our entire condo building of 14 units instead of just our portion of the bill. How did my lender not know this would be a problem? As a result, the XXXX Home consultant referred me to a second lender, Cross Country Mortgage, LLC. Owning What Are the Advantages? I have provided documentation that I have more than enough funds as reserves. I can legitimately argue this is the worst situation I have seen. Temporary Order to Cease and Desist: CrossCountry Mortgage, LLC and Andrew L. Marquis. Renting and owning have different advantages and disadvantages. WebCrossCountry Mortgage, LLC insights Based on 264 survey responses Areas for improvement Sense of belonging General feeling of work happiness Trust in colleagues Great Benefits, Not So Great Pay Lock Desk Analyst (Former Employee) - Cleveland, OH - February 20, 2023 I was then given a conditional offer, which was contingent upon me meeting certain conditions, which I met on XX/XX/2019. XXXX said that was a mistake and then called the XXXX XXXX to redo the paperwork. This delay already caused me financial loses, and the seller will not extend the closing again if I do not have a closing by Monday at the latest. Please help me to solve this issue since they are committing multiple violation such as reporting incomplete and incorrect information to the credit bureaus, unfair business practices and negligence, etc. During the course, not once did I see the pre-approval letter and was advised verbally and via email that the Pre-approval would be sent directly to the XXXX home coordinate so it would be ready upon my appointment for the reservation of the home. I put my paid escrow money of {$3000.00} in jeopardy, which I still have not been able to recover. 6. WebCrossCountry Mortgage, LLC insights Based on 264 survey responses Areas for improvement Sense of belonging General feeling of work happiness Trust in colleagues Great Benefits, Not So Great Pay Lock Desk Analyst (Former Employee) - Cleveland, OH - February 20, 2023 SANTA ANA Seven defendants have been charged in connection with a Tustin- and Santa Ana-based mortgage fraud scheme that prosecutors say ripped off 79 victims of about $247,000.

Spokane, Washington Vanessa R. Waldref, the United States Attorney for the Eastern District of Washington, announced today that American Financial Network, Inc., a mortgage lender based in Brea, California, has agreed to pay $1,037,145 to resolve allegations that it improperly and fraudulently originated government-backed mortgage Such administrative penalty is imposed pursuant to Massachusetts General Laws chapter 255E, section 11. CrossCountry is licensed by the Commissioner as a mortgage lender and mortgage broker under M.G.L. b. At closing, I asked the XXXX at XXXX XXXX, about the numbers, she told me " the {$2900.00} is about closing cost and the rest talk to Mr. XXXX ''. Texas-based multichannel lenderCaliber Home Loansis accusing Ohio-basedCrossCountry Mortgageof executing an illegal scheme of unfair competition by targeting its employees, stealing trade secrets and diverting customers. IT IS FURTHER ORDERED that a copy of each advertisement used by CrossCountry and its sponsored Mortgage Loan Originators shall be retained in the Companys books and records and shall be made available to the Division at its examinations/inspections of CrossCountry. Please let us know how we can improve this page. He also had some {$1600.00} on the paperwork for half a point. 2:2018cv12091 - Document 53 (D.N.J. By placing my trust in both lenders, I went homeless and continue to be homeless. I closed on the house in XX/XX/XXXX. Thank you,Company Response: Company believes it acted appropriately as authorized by contract or law Closed with explanation, Complaint: I was supposed to close on a home on XX/XX/2019. 41.10(8) states, It is a prohibited act or practice for a Mortgage Loan Originator to directly or indirectly employ any scheme, device, or artifice to defraud or mislead borrowers or lenders or to defraud any person., Regulation 209 C.M.R. I am employed as an XXXX XXXX XXXX XXXX XXXX of over 8 years and have provided documentation. Google Scholar. IT IS FURTHER ORDERED that a copy of each advertisement used by CrossCountry and its sponsored Mortgage Loan Originators shall be retained in the Companys books and records and shall be made available to the Division at its examinations/inspections of CrossCountry. even though it clearly shows on my account, the transaction. Reduced down payments, closing cost assistance, and temporary rate relief help get it done. Caliber claims its rival hired more than 80 of its employees, among them 40 loan producers, beginning in February 2021. chapter 255F, section 2. 29. The Divisions records indicate that CrossCountry was subsequently issued mortgage company license number MC3029 which became effective on or about September 1, 2016, covering both mortgage broker and mortgage lender license types. This lender became misleading and untrustworthy, as the lender lost and/or misplaced my confidential documents. By law you have to pay your insurance for 1 year in advance in order to receive closing documents. A home equity line of credit can helpfund things like: Home improvements, large purchases, and college tuition. 3 home purchases were hanging in the balance. 8.00 et.seq.. 36. I submitted the analysis still not change. Unfortunately, my mortgage application has been poorly managed by the branch above and I am about to loose a good deal on a condo in XXXX because of this. 2019) Court Description: OPINION on MTD. IT IS FURTHER ORDERED that CrossCountry shall take all necessary steps to ensure that the solicitation or any similar solicitation is not published or distributed to consumers in Massachusetts. chapter 93A, section 2(a) states, Unfair methods of competition and unfair or deceptive acts or practices in the conduct of any trade or commerce are hereby declared unlawful., 8. Dated between 2019-11-23 and 2013-06-18. ( which was admitted by loan officer ) Having discovered this, I became concerned, as I was scheduled to move out in 7 days. The insurance is only {$870.00} a year and it does not come out until XXXX. Robert M. CrossCountry Mortgage made purchasing my dream home in another state very easy. A lock icon ( 2020 marked the beginning of large-scale, consistent market fluctuations, but despite that, the Hispanic homeownership rate has continued to rise. Caliber, acquired by the real estate investment trustNew Residential Investment Corp.in April 2021 for $1.675 billion from the hedge fund Lonestar Funds, was No. 41.10(8) states, It is a prohibited act or practice for a Mortgage Loan Originator to directly or indirectly employ any scheme, device, or artifice to defraud or mislead borrowers or lenders or to defraud any person., 11. CrossCountry Mortgage is dropping its attack and playing defense in a series of poaching lawsuits with three competitors in federal courts. WebCrossCountry Mortgage 5516 S Ft Apache #120 Las Vegas, Nevada United States of America Phone: 7022536099 Web: Category: Mortgage Brokers CrossCountry Mortgage Allied Home Mortgage He ripped me off plan and simple. The Division of Banks (Division), through the Commissioner, has jurisdiction over the licensing and regulation of persons and entities engaged in the business of a mortgage lender and mortgage broker in Massachusetts pursuant to M.G.L. WebChristopher Paul George, 45, Rancho Cucamonga, California, Crystal Taiwana Buck, 40, Long Beach, California, and Albert DiRoberto, 62, Fullerton, California, were convicted by a federal jury of offering bogus loan modification programs to thousands of financially distressed homeowners who lost more than $7 million when they paid for services, I am not disputing the decision to not XXXX me loan, but I'm extremely disappointed with the way XXXX XXXX was trained to handle this situation as time was running out. WebCross Country Mtg made the same mistake twice so far by paying the real estate taxes for our entire condo building of 14 units instead of just our portion of the bill. WebCross Country Mtg made the same mistake twice so far by paying the real estate taxes for our entire condo building of 14 units instead of just our portion of the bill. Google Books. Copyright 2023 crosscountry mortgage, LLC.

Additionally, CrossCountrys licensing information, including its NMLS number is also placed on the reverse side at the same non-prominent location at the bottom of the solicitation. Caliber sought a jury trial and compensatory damages over $5 million for eight different alleged counts, among them unfair competition, misappropriation of trade secrets, tortious interference with contract, and civil conspiracy, CrossCountry has been a target of lawsuits regarding its hiring practices before. Robert M. CrossCountry Mortgage made purchasing my dream home in another state very easy. 34. It was my lender who instructed us to just have him ( father-in-law ) wire the entire amount and we could work it out with him later. The biggest being $50,000 in cash to create your very own Ultimate Dawg Pound backyard party. Would lie to me and tell me that the system was down. I have always had credit scores in the high 700 's to low 800 's. The total amount had been wired on XX/XX/XXXX, to the title company. CrossCountry wanted to convert those offices, production, revenue, and profits to its own.. Based upon the information contained in paragraphs 1 through 23 of this Directive, by mailing Massachusetts consumers a solicitation containing false or misleading language or language that had the tendency to be false or misleading, including language that could lead the reader to believe that the solicitation was issued by their current mortgage lender, CrossCountry has violated M.G.L. As time went by, they even raised my interest rate and I had to point it out before they would address it. Thank you for your website feedback! CrossCountry Mortgage has developed the best model for keeping their potential borrower's regularly informed as to progress/milestones from start to finish. chapter 255F, section 15 and the Divisions regulation 209 C.M.R. chapter 255E, section 2. chapter 30A, sections 10 and 11, and the Standard Adjudicatory Rules of Practice and Procedure, 801 CMR 1.01 and 1.03. The bottom of the solicitation stated that interest rates were subject to change, concerned a 15-year term mortgage, the payment does not include tax and insurance premiums, that CrossCountry is not acting on behalf of their current lender, and was accompanied by a corresponding federal Equal Housing Lender logo. Caliber requires their sales staff to agree not to ask other employees to end their employment with the lender; remove loans in process; or retain, use, or disclose confidential business information, the company said. XXXX XXXX from Cross Country told me that they changed the payoff on the mortgage after I signed the papers. Call now for a free lending consultation!

After being told the wrong pre approval amount for the first two months of searching for a home, we just got our first adjusted escrow amount and uthey undercharged us by thousands of dollars and now expect us to pay $500+ more to our mortgage to adjust to their wrong calculations from the previous year. As of now, I still do not know if I'll have a closing by Monday or not. Mr. XXXX also said, " He understand its a high interest rate and its a temporary thing and said I will be able to do another refinance in 6 months to get a lower interest rate ''.


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