Clive Pugh Your fix corrected BOTH. Sadly, the error is bogus on my phone and seems to be the case for many others. By ticking this box, I accept Samsung Service Updates, including : Excessive force or shaking may cause damage to your phone.
She has been in journalism for more than 6 years. My channel tackles those \"should've knowns\" with topics ranging from buying a new TV, workplace fashion, leasing a car, and much more. Use a soft dry cloth to gently wipe your Samsung phone and shake it while keeping the charging port down. in. Copyright 1995-2023 Samsung. If you are in a similar bind, I hope this helps you. 2. 10:11 AM When phone is at 0% and it shuts down, the moisture detected error doesnt let the phone charge even if left plugged in for hours. Hi , hallo , herm , base on my experience actually when USB PORT contact with liquid , Android System will pop up a notifications message *Check Charger/USB PORT* Moisture has been detected,;Etc. Copyright 1995-2023 All Rights Reserved. Please visit Samsung Support for further Support. Check that your device is placed directly in the center of the pad, without any obstructions in the way. First, go to Settings> Device maintenance > Battery > 3-Dot icon > Advanced settings > Fast charging and turn it off. Press and hold the power button until you see the power menu. On a Galaxy S8 I tried all the ideas presented in this thread but nothing worked. WebSo, here are the steps on how to disable moisture detected. The combination of signing out of my samsung account, and force quitting Android System 
Michael Lourie. A well-rounded technology journalist. Clean your phone using a soft dry cloth, keep shaking it, keep the charging port downward, and then keep it under open air to let the moisture evaporate and dry. It automatically stops the phone from getting charged when it detects any wetness in the port. I have owned the Galaxy S7 Edge, Galaxy S8 Plus, Galaxy S9 Plus, Galaxy S10 in the past, and am currently using the Galaxy S21 Ultra. Tap Factory data reset, and then scroll down and tap Reset. As long as your phone detects moisture, youll see a water drop icon in the status bar and a notification from Android System. Removing the cable and plugging it back in gives the same moisture error so for a recharge I need to start over with the power-off -> power-on cycle. 2. So I suspected it was a software issue, a misbehaving app? I have had an otter box on it all the time. 06-12-2021 As per usual, I turn to the Droid Guy for help. Solution 14: Force stop Android System I reset to factory reset and now all is working fine. I used rice for 10mins then a hairdryer. If moisture is detected in the USB port, an error message will be displayed and charging will stop. ) in, 10-26-2021 This is the only trick that fixed my problem. In this case, unplug your device from the charger, then wipe with a dry cloth or gently shake your device (5-10 times) with the port facing downwards to release any excess moisture. After a 20 second break, you press both the volume up and power on buttons at the same time till the Android sign appears. I didnt have my wireless charger with me. I tried everything short of a factory rest on these. Should I return it to Best Buy and ask for an exchange or refund? Use a hairdryer to dry off any residual moisture. I didn't really think of it until I came home and the detector kept going off. To boot your Samsung phone into Safe Mode, follow the steps below. Scroll down to tap on More battery settings. Sudden Moisture detected error Devices with a water-resistant rating of IP68 and above (most of the Galaxy series) are equipped with a moisture detection sensor to prevent water damage to the device. Once youre in Safe Mode, try charging your device again to see if the moisture detected error occurs. Almost all high-end Samsung smartphones come with an IP68 rating. Thank you, it was quite the bit of info. 
Factory reset: If none of the above steps resolve the issue, you may need to perform a factory reset on your phone. In this instance the issue was physical, not a defect in Samsung's programming or software. Also, try to fix the issue by disabling fast charging. If you still get the moisture message, unplug and clear the usb cache by the following : click settings - click apps - (click near the top) "show apps.." - click show system apps - scroll down to USBSETTINGS - click storage - click cache and clear.. now turn off your phone and wait 30 seconds. If nothing works, then you can try using a wireless charger for some time. turning off the phone to charge doesnt work either. Go to Settings > Apps. If your phone hasn't died yet, switch off your phone. Once inside the Settings menu, scroll down to the bottom of the screen and tap General management. kitty chataun Exposure to environments with high humidity may also trigger a water drop icon. Any injury, damage, or loss that may result from improper use of these tools, equipment, or from the information contained in this video is the sole responsibility of the user and not Hindsight 101 LLC. You can also try to rinse the charging port with. Most of the time, the charging error might be caused by a very humid atmosphere and sweating, especially if you live in a hot and humid area. Let's see how long this lasts! Problem resolved. The moisture detection sensor intelligently stops the device from charging automatically as soon as it detects moisture in the charging port or the USB cable. Cant do it and when there's moisture it means there's risk of damaging components because of short circuit/current flowing to connections in the port which is bad, Look in the port with a light see if theres any metal or bits of dirt in there and in the cable that can cause a false reading, take it back see what they say you might get a replacement for free idk ur stores policy. Its very frustrating as when the phone does eventually accept the charger it only charges at the normal speed and wont fast charge. Even the speakers in such devices are fitted with mesh grilles. Either scroll down and find usb settings or search it using filter at the top. Do not do any such thing in wet hands. Use a soft dry cloth to gently wipe your Samsung phone and shake it while keeping the charging port down. Tap Factory data reset, and then scroll down and tap Reset. it kept doing it even when powered off. If your device displays a water drop icon which signifies moisture detection, you should power off your device and leave it to dry completely. 1. Has your phone had a crack in the screen or been opened up that would have broken the water seal? @shivaansh, just plug the charger in the socket for two minutes and then connect the phone to charger, Hondin Beila Even did factory reset. Open the Settings app on your phone and navigate to Apps. Sign Out and Sign In to Your Samsung Account, your phone has recently been exposed to water, fast charging feature on your Samsung Galaxy phone. There are some rare cases though that moisture detected error may show up for some reasons. All rights reserved. This has saved my S9 every time. We would love to hear your opinion to help us improve. If you search online it's a super common problem, and the only answers anyone has is to use a wireless charger (which is not a solution), clean the port, or let the phone dry. Use a hairdryer to dry off any residual moisture. Now, off to the Maintenance (Recovery) screen: Press and HOLD the Volume Up key, and while holding, press and HOLD the Side key. If you replace the charge port it will fix the issue. If you still get the moisture message, unplug and clear the usb cache by the following : click settings - click apps - (click near the top) "show apps.." - click show system apps - scroll down to USBSETTINGS - click storage - click cache and clear.. now turn off your phone and wait 30 seconds. If you are getting the Moisture has been detected warning, it doesnt mean that your Samsung phone was in direct contact with water. WebHere is how to Remove Samsungs Moisture Detected Warning in your charging port that won't go away even when there is no moisture and preventing you from charging your phone. It means that these devices can withstand dust, and are resistant to water submersion up to 1.5 meters for up to 30 minutes. What worked for me was using an alcohol wipe/pad on the phone charging port and then going to my car and blowing the AC air into the port to dry it out properly. OnePlus Nord CE 3 Lite goes official with 108MP primary sensor, How To Fix The Elder Scrolls Online Crashes On PC, How To Fix Squad Game Black Screen After Startup, Motorola Edge 40 Pro launched with a 165Hz refresh rate display. To do so, youll need to disable the fast charging feature on your Samsung Galaxy phone. The only thing that worked for me was signing out of my samsung acccount. I cant even get to Android system by searching in Settings. Remove the cable immediately from the phone and make sure both cable and USB port is completely dry. I tried all of the non-invasive methods mentioned in previous posts, with no benefit. Solution 14: Force stop Android System If the moisture-detected warning message wont go away even after cleaning and wiping the USB port, and you are still unable to charge your Samsung device, try the following things. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. 1. Does your device display the water drop icon even though it is completely dry and free of moisture? The notification should be removed and charging resumed as usual. Junzhe Xu. Thanks for your kindly provided information. 3. This should resolve your system error. (should be available at your local hardware store). Recently my N20U suddenly showed a moisture in the charging port warning. I am suspicious because I recently traded in my S10+ to T-Mobile and we had a disagreement that their "depot" found water damage. Good afternoon, I can certainly understand your frustration. Thank you very much Daniel it works out perfectly for me and save my day. Unfortunately this article suggests a real moisture problem, which presumably is why Samsung created the moisture detection in the first place. Step 2. I hope the tips helped you! If moisture is detected in the USB port, an error message will be displayed and charging will stop. Thanks for the help though. This fixed the problem for me. The system needs to reset the sensor. Jun 18, 2022 by Step 2. My phone has not been wet. Before you try the recommendations below, be sure to check if your device's software and related apps are updated to the latest version. in, 10-26-2021 Step 2. This has come up because moisture has been detected in your phone. kitty chataun, Colin Roberts, you nailed it. I didn't do anything then, but today, I rinsed it off with clean water and used a toothbrush and a swab to clean the dirt off. 5. Is there a way to check whether the moisture check is false positive? Once inside the Settings menu, scroll down to the bottom of the screen and tap General management. Tweezers can also be of good help. I'm on 2% battery typing this, I unplugged my phone to answer a call and the second I unplugged it, the moisture detection warning went off. your device continues to display the water drop icon, You are unable to access your settings, due to the water drop icon, You are unable to charge you device, due to the water drop icon. In this case, unplug your device from the charger, then wipe with a dry cloth or gently shake your device (5-10 times) with the port facing downwards to release any excess moisture. Dantes Eduard. Tap Factory data reset, and then scroll down and tap Reset. Samsung.com Services and marketing information, new product and service announcements as well as special offers, events and newsletters. How to Boot the Galaxy S23 in Recovery Mode? Some of these posts are funny you shouldn't have this issue at all! Step 1. Anyway I tried to switch charger to a new Samsung, same error, then switched to a new Vevo charger directly after problem gone! This fix Should work for both Galaxy S8, S9, S10, A20, Note 9, Note 10, Note 20 and several other Samsung smartphones. I used a blow dryer to its lowest level and blow dried the water off. Tap the , Choose show system apps. WebA ton of Samsung phones has the issue with the Moisture detected - even when there's no moist near the phone at all. As per usual, I turn to the Droid Guy for help. WebStep 1. So, what do you do when your phone says moisture has been detected? Just type (phone model here) wipe partition OR wipe cache. Tap Android System, then tap Storage > Clear Cache. Now, try charging the device. Factory reset your Galaxy Note 20. Jun 18, 2020 by This does not necessarily mean that your phone has become defective. If Samsung moisture detected wont go away on your device, you may have no other choice but to bypass the error. Moisture detection sensor on such devices is a safeguard to protect them against short-circuiting. I was so frustrated that I actually bought a S23. This is a safety measure to protect your phone from damage and corrosion. If you experience issues with charging even after drying your device, try clearing your USB cache. Connect your phone to your computers USB port and charge it for at least 30 minutes. 10-26-2021 Because I had a screen repair before and was told there was no way to make it ip68 again. Get a set of tweezers and carefully rub the plastic that is connected to the charger so that any corrosion or dust particle that is blocking the device from getting charged can be easily removed. All rights reserved. That didn't work for me, but getting the phone into safe mode worked. All these hacks I tried work for half a day or so then it's back to the same annoying problem. Either way, I am very disappointed in Samsung especially on a fairly expensive phone. Code not valid with this productAre you sure to remove this product? However, if are getting the issue even after trying everything, contacting Samsung support or visiting the service center is your last resort as there may be some hardware-related problem at play. The most common issue hindering wireless charging occurs due to improper placement on the charging pad. If you experience issues with charging even after drying your device, try clearing your USB cache. @emilio95502. Your phone will now recharge once it has rebooted without the error. Fred Regan. After that I bought a NEW PHONE (same model) and moisture message appeared after 5 minutes AGAIN. Turning off phone does not work. DOESN'T WORK. You can use your hair dryer on the cold setting or place it in front of a fan. Try drying your device, and if your charging port is completely dry, restart your phone. However, there are still some other workarounds mentioned below that you must try first. So we already know the toxic relationship between water and electricity. MEDS is an ecumenical partnership between the Christian Health Association of Kenya (CHAK) and the Kenya Conference of Catholic Bishops (KCCB). I would like to turn my Moisture detection on my S10 off. I am on hollidays in the phillipines a very humid enviroment i am here for 5 weeks the only thing i can do to get past it is disconnect the charger reboot then when the samsung sign has scrawled across the screen in full insert the charger that works for me i have tryed rice hairdryer that didnt help me i will be blasting my provider when i get home hope this works for you! Jul 12, 2020 by Help us to make recommendations for you by updating your product preferences. Scroll to USB Settings and tap Storage. When shaking your device, be gentle. When the SAMSUNG logo appears on the screen, release the Power key. Usually, it will help you to dry ff moisture from speaker grills and mic holes. Do most shops replace it? Read Also: How to Check the Activation Date of a Samsung Phone or Tablet. Unfortunately there is not a way to test a false positive without repairs. Reboot your device and leave your phone connected to the charger. If the charging point or USB cable is wet or humid, it might cause a short-circuit and damage the phone or become totally unfunctional. Silica Gel is also a good absorbent of moisture, so this can also be used to suck the moisture from your device. guardian65026, Ben James First of all, try using a different USB C Type C cable to charge your phone. Experiencing difficulties with your Device, check out our How To page on how to resolve some of these issues. Heather Reiling, Jul 27, 2019 by Press and hold the power button until you see the power menu. Again, thank you for being so thorough. Disconnect Cable- Once you get this error message, immediately remove the phone cable and carefully check that both cable and phone are dry and moisture-free. I am afraid, this does NOT show how to DISABLE that feature. Also, try to fix the issue by disabling fast charging. Place your phone on a cloth in a well-ventilated area, or dry with a fan. When you arrive at recovery option screen, Leave it as it isfor 10 to 15 minutes. I am afraid if I send in my device they will tell me I am at fault even though I know my tablet never came into contact with water. Jan 10, 2021 by Factory reset your Galaxy Note 20. 12:35 PM already tried wiping the data, and shutdown charging, but the problem persisted. This problem started to happen to me after i immersed my phone in salty water.into the sea. 4. Seems to be charging okay now. We shall see if this lasts. If the sensor is damaged, I really dont care about the warnings or the feature. Thanks for your appreciation. The funny thing is earlier this year my small boat sunk in the river and my phone was in my pocket for a while totally submerged in freezing water but the message never came on lol, What's nuts is the phone has an ip68 water rating. in, 10-26-2021 Press & hold these buttons together: power + volume up + Bixby. The steps to reach the setting differs depending on the software version. I have a three weeks old Galaxy S9+ and the notification of moisture detected at the USB charging port is keeping me from charging my phone and keeps alerting about the moisture. In any case the phone works perfectly fine now, which confirms beyond any doubt that it was NOT a hardware problem but a SOFTWARE issue. 11:13 AM I am not concerned of damage. I work in a very dusty paper mill and I'll get a moisture warning when the charging port gets dirty. Go toSettings>Software update. Model: Galaxy Note20 Ultra 5G Modelnumber SM-N986B/DS. It looks like nothing was found at this location. You can use your spare hairdryer to dry off any residual moisture if it exists. But I kept my S10 because I liked it more than the new phone. WebA ton of Samsung phones has the issue with the Moisture detected - even when there's no moist near the phone at all. 2. This trick helped several Reddit users in removing the moisture detected error from their phones. If you are having problems with charging your Samsung Galaxy smartphone or tablet, it may be due to one of the following reasons: Dont Miss: Download Samsung Firmware File to Flash in Odin. I have noticed if my charger is plugged in but not charging, it throws this error. Your purchase helps support content made for this channel.\rSEND ME MAIL AND STUFFHindsight 1015801 Postal Rd 81689Cleveland, OH 44181Derrick@hindsight101.com\rAll Rights Reserved.\rCopyright, Liability Waiver and Disclaimers\r\rAs per and unless otherwise permitted under the United States Copyright Act, no part of the content of this video or any video published under Hindsight 101 LLC shall be stored, copied, recreated, republished, or transported. Box 78040 00507 Viwandani, Nairobi, How MEDS Increased Their Business Efficiency Through SYSPRO ERP. As an Amazon Associate, I earn from qualifying purchases. If you are experiencing difficulties with your Samsung mobile, tablet, or wearables, you can send us a question in the Samsung Members app. Open the Settings app and tap on your name at the top. Immediately after releasing the Power key, press and hold the Volume down key. @lufd1314. If there is water in your devices USB port or moisture is detected that exceeds a set point, charging will not be supported. I am a electronic technician and Java Software Programmer with 24 years, so I attempted all suggestions in here and did even many other "tricks" but NOTHING worked. Silica Gel is also a good absorbent of moisture, so this can also be used to suck the moisture from your device. Cleaned port with fine brush, rested phone on table on angle facing up, plugged in hairdryer on mid heat , approx 30cm away, let it run for 20 min.problem disapeared. Good luck, Jul 7, 2019 by The details for this you can find easily with a google search. But recently, users have been complaining about an error they are receiving called moisture detected error in the USB port. Follow the on-screen instructions.
Had this issue for over 24hrs and the solution that worked for me is as follows: 1. The charging port has been damaged due to corrosion, and careless usage. To wipe the moisture inside a USB port, take a plastic or rubber toothpick and gently move it inside, covering it with tissue paper or a thin cotton cloth. If it goes away then its something in the software or operating system. 12:47 PM Press the volume down key several times to enter android system recovery option screen. virus? Move the switch to the right to enable Show system apps, then tap OK. Please click submit for feedback. First go into safe mode and find out if its a hardware or software problem. Now, in the Settings app, tap on the Samsung account at the top and sign in with your credentials.